The seven habits of wildly unsuccessful cios...

Meta Group, Inc. Archives Reskilling: Training the Talent to Shine (06/17/02)Highly competent people still need time to refresh their skills. Training should not be ad hoc or left to employees' discretion. To boost employee performance, leading cios define and refine the skills necessary for IT success. Better Feedback Equals Better Decision Making (04/19/02)META Group says busine...

cios (Chief Information Officer) are senior executives responsible for all aspects of their companies' information technology and systems. They direct the use of IT to support the company's goals.CIO(信息主管)是对企业信息技术和信息系统各方面负责的高级执行者。他们为实现企业目标而指导IT技术的应用。...

CRM for Small and Medium-Sized Enterprises (SMEs)The joint sales-and-marketing decision of IBM and Siebel to focus on small and medium-sized enterprises (SMEs) will result in limited market share gains versus incumbent players (e.g., Pivotal, Onyx, Interact) due to integration and customization complexity. Successful cios will seek integrators with vertical industry expertise and an ab...

From CIO.com RIGHT NOW, cios are stuck between a rock and a hard place. On one side, there is growing demand for new IT capabilities and high expectations for payoff. On the other, there are greatly constrained resources. This will pose the single greatest threat to CIO effectiveness in the next year and a half, and there's only one way out: better strategic planning and business alignment. ...

Managing the vendor relationship: Tough economy means give-and-take Salvatore Salamone Jan 18, 2002The signs are all there: It's going to be a tough year for both cios looking to move ahead with tight IT budgets and for vendors trying to sell products and services at the best price possible.One would think that IT buyers would have the upper hand in a tight economy, but surprisi...

Survey: Fewer cios expect to expand IT staffs in Q4 AUGUST 27, 2003 ( IDG NEWS SERVICE ) - cios are a little less optimistic about their hiring plans for the fourth quarter than they were about their plans for the third quarter, as businesses continue to look for signs of a sustained economic recovery before hiring more full-time employees, a new survey from Robert Half Technology reveals. Only...

IT gets organized ORGANIZATIONAL STRUCTURE is one tool that cios wield in their perennial effort to build a better IT group. Now a new structure, the Office of the CIO, or OCIO, has gained favor in government and academic circles, and is spreading to large companies in the private sector. Simply put, an Office of the CIO structure is a team-oriented approach to IT management in which the CIO d...

...CRM.com is part of the TechTarget.com Network, which offers entry to real-time question and answer sessions with CRM experts and weekly e-mail newsletters. Membership is free.CRMGuru.comSometimes cios need to interact with other cios and IT professionals. If you are looking for interaction and support within the CRM community, turn to CRMGuru.com.CRMGuru.com allows site visitors to pose ...

...ives, organizations, projects, service levels, costs and impact. But what is the value of this tome in a world where the success of communication often hangs on the phrasing of an e-mail subject line?cios have entered the marketing game today, with the ultimate goal of increasing customer loyalty and securing funding. In addition to annual reports, brochures and newsletters, IT marketing approache...

...imeliness and availability of your data," he said. Best Practices By pursuing compliance with SOX based on ITSM, which is based on the best practices defined in the IT information library (ITIL), cios can ensure the financial data the CEO and cfo target=_blank class=link_tag>CFO are now required to sign-off on is auditable. This will become extremely important as of June 15, 2004 when most com...

AMTeam.org消息：根据IT界的猎头公司Robert Half Technology的最新研究报告显示，预计在美国的信息主管们都将会在本年度的第二个季度增加聘用信息技术人员。Robert Half Technology调查显示11％的cios第二季度计划在其IT部门增加全职职位，与之相对应的只有2％的被调查者认为将会削减职位。87％的信息主管预计将在新的季度中保持当前的员工人数水平。该项调查是通过对拥有一百或一百以上雇员人数的美国公司中超过1，400名cios的调查问卷来完成的。Robert Half Technology从而认为信息主管计划增加雇员人数的净增长已由上一季度3％上升到新季度的9％，这一变化是自2002年第三季度以来最大的一次增加。 该调查并未对这种职位增加发生的国家予以区分。总所周知，技术公司们往往希望增加海外本土雇员，因为这样只需要支付较低的薪...

...der(ASP) model are serious contenders for significant call center and e-commerce business, based on the ability of these alternatives to minimize up-front investment and save implementation time. cios should consider ASPs and Web site hosts seriously when planning the implementation of an MCCC. What you should know about knowledge management (07/07/00)The proper collection, storage, di...

Turning IT doubters into IT believers Too many business leaders have little faith in IT's ability to deliver value. To save themselves—and their businesses—cios must change that negative perception into a positive belief in IT as a strategic partner. BY: STEPHANIE OVERBY   Perception n. a thought, belief or opinion, often held by many people and based on appearances. -CAMbridge Diction...

Last February, Rick Beers, Corning's director of business process architecture, brought together cios from Bausch and Lomb, Harris Corp., Leggett and Platt, and five other Fortune 500 companies for an extraordinary summit in Atlanta. All shared the distinction of being among the world's largest users of PeopleSoft enterprise software. Beers called the meeting because he wanted to discuss the singl...

...re systems within their own companies.In short, the current state of the supply chain is not too good.The reasons for the disconnects with supply chain partners are many, beginning with the fact that cios are still struggling to integrate their own ERP applications with their own supply chains, never mind connecting to and integrating with their partners’. Indeed, 60 percent of the respondents to ...

... the blended-company approach, they all gave him the same advice: Centralize everything. But the attempt to build the classical systems “ivory tower” failed miserably.A big complaint from local cios was that the centralized CIO didn't know their businesses, and after a six-month tryst with centralization, the central CIO beCAMe a company CIO, as “that’s where all of the decisions are m...

Energy industry cios tackle real-time demands SEPTEMBER 08, 2003 ( COMPUTERWORLD ) - BROOMFIELD, Colo. -- Energy companies around the U.S. have begun to use a common set of technologies such as enterprise application integration (EAI) systems and portals to help them respond to real-time information demands imposed by a more competitive, deregulated market. But to sell business executives on th...

... bottles just yet," said Gary Beach, group publisher at CXO Media Inc. "The 10.1% isn't far out of line, but we have to wait a couple more months before we say that spending is back." Beach said cios are switching from just spending to keep up with technology to actually investing in new technology. "There's a big difference there," Beach said. "When you're investing, you're looking to...

...iness as sales, finance and product development, something about technology keeps many CEOs from thinking of their IT leaders as anything other than techies. But despite the bias, a growing number of cios are moving from the head IT spot into operations, marketing and other roles that rank as bone fide business leadership. For some, the move is part of a well thought out, long-term plan; for other...

学术界、企业界、媒体都说cio的I已经开始从information走向innovation,CIO必须在企业创新方面扮演重要角色。但是CIO如何进行创新呢？最近看了一篇CIO.com的文章，感觉说得很有道理。MIT斯隆管理学院的教授Tom Malone最近成立一个叫做Center for Collective Intelligence的机构专门研究how businesses can use IT to harness the collective creativity of their employees。，他认为“One of the most interesting possible roles for cios going forward is to become not just technology innovators but organizational inn...

IT'S A VIEW THAT dates back to the industrial age-but CEOs, business executives and cios alike still perceive IT value primarily in terms of a simple ROI measurement. This stems from basing the value of enterprises on their financial assets-such things as revenue, real estate or equipment. But this is the shortsighted view. And it's time for cios to battle this misperception. The reality is that...

...reap cost-cutting and revenue-producing benefits slice the cost of holding too much or struggling with too little inventory That potential, so central to the operations of any business, has cios scrambling to find and fix the weak links in their supply chains. And it’s not easy. Automating a supply chain requires careful planning, and must start with an excellent understanding of r...

...业如何突显其竞争优势,获得顾客的忠诚与信任; 客服中心(Call Center)的发展趋势与前景;隐私权保护与网络安全维护对于电子商务发展的重要议题;在线零售商与金流机制的探讨等。 本文为：企业应用概观：成为高成长部门的作战战略。 官方价格为：1530 美元 英文说明： Although access to cio target=_blank class=link_tag>cios has been difficult for vendors, there are signs that IT spending is now rising: however, fierce competition in enterprise applications will force vendors to identify new market opportunities and ...

...ate the political twists and snares that develop in any organization? In the spirit of the current presidential campaigns, we present some tips. While organizational politics isn't quite as dramatic, cios can draw on the strategic and tactical mind-sets of the vote-mongering variety of candidate. Understand your constituency. Quite simply, know whom you're dealing with and how they fit into the ...

...etween the strategic leaders who leverage IT to drive the business, and the stewards of data and systems whose purpose largely is to cost-manage what is perceived as a commodity. Because all types of cios turn to this publication to learn from their peers, the editors must respect a variety of needs. But if you ask us what the CIO ought to be, we have one answer: a strategic business leader. The i...

...o reality. What’s more, while ideas can be generated by an individual, execution can be accomplished only by a team that works together. In my previous column, I talked about the key competencies for cios to be able to create a compelling business-technology proposition: Great pattern recognition, street smarts and technical savvy. An additional set of competencies is required to build a great tea...

...hers along. The transforming event is the decision: the personal commitment to make a contribution, whether it's to create change, help others, make a discovery or simply explore the unknown. For cios or CXOs, this commitment might take the form of managing an especially complex project, creating an open-source component to the enterprise architecture or supporting the development of a new pro...

...erstand the business and how its processes integrate across the enterprise and how employees engage in them. An effective technology strategy cannot exist without business process expertise. "As cios, we are in a unique position to understand the operations of a company," says Rebecca Rhoads, VP and CIO of Raytheon. "Our responsibility is to pop the hood of the car, understand how t...

The cio’s essential linksThe myriad responsibilities of today's cios can sometimes make it difficult to stay abreast of the latest industry developments. To make it faster and easier for tech leaders to stay informed and organized, TechRepublic's team of editors and writers, with some additional contributions from CIO community members, has put together this list of Web resources.We've categ...

...erstand the business and how its processes integrate across the enterprise and how employees engage in them. An effective technology strategy cannot exist without business process expertise. "As cios, we are in a unique position to understand the operations of a company," says Rebecca Rhoads, VP and CIO of Raytheon. "Our responsibility is to pop the hood of the car, understand how t...

...ou add to your network. Only the largest and most powerful manufacturers can force such radical changes down suppliers' throats. Most companies have to sell outsiders on the system, something few cios have had to do before. Moreover, your goals in installing the system may be threatening to those suppliers, to say the least. Just ask NCR, which wanted to shift some of its inventory ownersh...

Some cios worry about losing control to application service providers, but in fact ASPs are helping cios improve responsiveness, cut costs and boost strategic leverage.     They are the leaders in their fields and they tap the richest of our time's technology lodes-software application developers, Website hosting companies, Internet service providers, telecomm giants, pr...

The CIO’s essential links The myriad responsibilities of today's cios can sometimes make it difficult to stay abreast of the latest industry developments. To make it faster and easier for tech leaders to stay informed and organized, TechRepublic's team of editors and writers, with some additional contributions from CIO community members, has put together this list of Web resour...

Gartner调研显示，60％的安全违犯事件成本是由于经济或政治上的动机所致 AMTeam.org消息：根据Gartner调研显示，至2005年，60％的安全违犯事件成本是由于经济或政治上的动机所致。大多数经济上的损失都是由于内部员工或内外勾结造成的。 安全经理和cios已经充分意识到这种内部人员所造成的威胁，但是却常常发现外部的安全威胁更容易采取行动防范。Gartner管理副总裁认为公司必须确保自身的安全以防范内部人员有目的的犯罪或者解雇这样的人以避免内部员工犯罪导致公司遭受巨大损失。 现代企业的关键是协作或者知识管理，这些都要求密集的信息共享，甚至有业务出现交叉现象。这类开方式路径常会导致未经授权的计算机或网络用户使用资源和信息。 因此在内部人员获取信息的限制方面和有能力创造收益的临界点中有一个微妙的平衡。在解决安全和收益的冲突时如果倾向于创收，那同...

...dExhibit({ id:’’, header:’’, width:545, height:340, urlSwf:’/image/article/flash/chart_hoit06_01.swf’, urlGif:’/image/article/chart/chart_hoit06_01.gif’ }); > At a time when many cios find themselves increasingly distanced from the executive suite, Volkswagen’s CIO Klaus-Hardy Mühleck sits on the executive board and has responsibility for defining business processes throu...

...vision or head of procurement or marketing, depending upon the operation. The sophistication of what’s required [to run a business] is escalating like crazy. Staying on top of that is something cios are used to doing. They’re used to a lot of change coming their way. That dynamic environment really puts them at an advantage as they go into the business. Which is the harder job: CIO or ...

...asked the CEO about the intended use of the corporate assets and was told, "There is no plan for their use." The CFO and the CEO were soon looking at new employment opportunities. Today, if most cios are asked about the assets under their control, a primary asset being data, most would be forced to respond that there is no inventory of data, little is known about the quality of the data a...

...cture development · Security · Sourcing Online magazines and publications CIO magazine http://www.cio.com A subsidiary of International Data Group (IDG), CIO provides cios and other business executives with a better understanding of the role IT plays in achieving corporate goals. Harvard Business School Publishing http://www.hbsp.harvard.edu/home.html An e...

CRM success depends on your definition Tim Landgrave  Jan 17, 2002 When it comes to customer relationship management (CRM) systems, enterprises have unique issues to solve and obstacles to overcome. Over the past month or so, I’ve been working alongside cios and system architects at two different companies that have similar goals: increasing sales, decreasing delivery costs, ...

Total cost of ownership: One step forward, one step back cio 11/20/00That $600 PC really costs a whopping $10,000 a year to operate Malcolm Wheatley, CIO Total cost of ownership (TCO), the concept that has long had cios tearing their hair out, all started with Gartner Group. Since the mid-1990s, embattled cios have been trying to get a handle on their organizations' proliferating d...

Peter Weill，CISR高级科学家和主管  Jeanne W.Ross，CISR首席科学家 MIT斯隆管理学院 为了将这三条准则应用到IT框架、基础设施、业务应用系统和IT投资决策中去，Carlson将IT治理责任指派给以下五个决策机构：(1).Carlson技术架构委员会（CTAC）存在于各个子集团中，负责满足各个业务单元各自的需求。(2).企业架构组织（EAO）是一个由各业务单元的IT代表组成的团队，他们负责制定公司范围的标准，来指导所有业务单元的IT开发。(3).由各个子集团的ctos和cios组成的IT委员会，他们每月碰头一次，讨论新出现的技术，以及采取何种方式，能够将这些技术应用到Carlson公司。(4).由各业务单元cios和cfo target=_blank class=link_tag>CFOs组成的Carlson公共服务委员会，他们的任务是...

[TABLE][TR][TD][#880000][b]cio FOCUS Executive Guide[/b][/#][/TD][/TR][TR][TD][TABLE][TR][TD][/TD][TD][img]http://www.iturls.com/img/dot.gif[/img] [/TD][TD][url]http://www.theciostore.com/guide_index.asp[/url] [/TD][/TR][/TABLE][/TD][/TR][TR][TD][/TD][/TR][TR][TD][#880000][b]The New CIO/CEO Partnership[/b][/#][/TD][/TR][TR][TD][TABLE][TR][TD][/TD][TD][img]http://www.iturls.com/img/dot.gif[/img] ...

...s trying to take over business planning. Spending excessive and uncontrolled time on consultation and consensus building. Bottom lineWhen a formal business strategy is not available, CEOs, cios, and strategic IS and business planners should connect IS strategy to business goals using the value framework described. They should avoid t...

...于执行基于标准应用网络业务流程的集成平台。 Siebel用在应用网络上的方法具有创新性，并且面向客户。首先主要到AMR Research客户的成本正在逐年上升，并且缺乏软件包应用供应商中能说明问题的代表。通过集成来挑战客户的Siebel在处于一个领导的位置。Siebel的客户将使用标准的方法来用于Web服务，以作为一个技术“使能器”。在最近一个AMR Research cio讨论会上，从这些cios中发出的意见不一致的看法是：希望他们的软件包应用供应商能提供行业集成标准，并消除对应用程序接口(APIs)的依赖性。Siebel是领航者，SAP、Oracle和PeopleSoft也很明智的紧随其后。 然而，Siebel的方法并不是没有挑战。首先一个挑战是：说服客户来注意正拓展业务流程的Siebel。这是一个很容易克服的挑战，...

摘要：我们持续关注企业首席执行官在商业问题上的看法，cio.com每月都进行调查，4月份我们对IT外包进行调查，以下为调查结果。 关于IT外包的调查 by AMT 编译 我们持续关注企业首席执行官在商业问题上的看法，CIO.com每月都进行调查，4月份我们对IT外包进行调查，以下为调查结果。综述根据2002年4月CIO.com的调查，外包逐渐被认为是战略性的企业行为，而不仅仅是操作性的IT问题。长期以来，外包的驱动力是低成本与高效率，不过现在的企业已开始从中看到不断提高的质量和进入市场的效率等商务问题。在我们进行调查的企业中有超过半数以上是从2000年后开始外包，而cios认为在2001年度企业在外包上的花费将继续上升。根据调查的结果，影响企业外包决策的关键因素是内部相关人员的缺乏和谋求降低IT成本。cios认为外包的IT服务供应商将比过去增多。企业外包开始于IT基础设施，网络主...

...这家医院的CIO也从中吸取教训，现在在一个项目完成后他仍要做几件事：从业务的角度寻找清晰的项目目标；从业务部门或IT部门中确定某个人负责关键项目；在实施期间和实施后，坚持讨论项目的目标。对于关键项目他也进行项目后审计。 这家医院的例子不是唯一的。众所周知，只有20%的项目能够成功的完成。但很少有人知道，有多少价值还躺在那里睡大觉，成功的项目也不例外。有许多流程和工具可以衡量项目实施后的价值，如果cios没有使用它们，那么可以很肯定地说他们没有从他们的IT投资中获得应有的价值。 规划项目生命周期 许多CIO使用像组合管理和实施后审计这样的工具。然而，据Gartner的分析家估计，80%的公司使用组合管理跟踪他们的IT投资项目，但10家公司中只有不到2家进行实施后审计。根据Robbins-Gioia（一个项目管理顾问）对公司的调查，70%以上的公司有组合管理流程，但只有30%的公司有组合...

AMTeam.org消息：微软在第十届微软技术大会首次完整的描述了自己的“集成创新”全面解决方案，如图所示。 微软大中华区首席技术官张瑞昌表示，“保障关键业务顺畅运行，更好传递商业价值，有效降低管理成本是微软集成创新全面解决方案的着眼点”，这同时也是国际著名杂志《cios》去年年底针对全球4500家企业的问卷调查得出的CIO关心的几个问题。张瑞昌同时表示，微软集成创新的目标是把企业老的IT系统改造成新的IT系统。 在这个改造的过程中，客户最关心的就是自己关键业务的安全运行。张瑞昌举例说，在和海关总署沟通时，海关的有关技术负责人表示，如果深圳海关系统出错一分钟，那么过关的车量能从关口堵到香港的大屿山。 围绕这三个方面，张瑞昌表示，微软通过“保障安全可靠的IT基础架构”和“实现服务层的可预测性（Service Level Predictability）”来保证保障客户关键业务...

...n dealing with event registration. "We're a real estate company," says Miller. "We don't know anything about the world of events," he says. At a time when companies are still playing it safe, cios are addressing business users' growing IT demands by finding service providers that will host, maintain, and upgrade applications and systems for them.Hosted applications work well for Keller Wil...

Peter Weill，CISR高级科学家和主管  Jeanne W.Ross，CISR首席科学家  一页纸上的IT治理(一) 一页纸上的IT治理(二) 一页纸上的IT治理(三) MIT斯隆管理学院 为了将这三条准则应用到IT框架、基础设施、业务应用系统和IT投资决策中去，Carlson将IT治理责任指派给以下五个决策机构：(1).Carlson技术架构委员会（CTAC）存在于各个子集团中，负责满足各个业务单元各自的需求。(2).企业架构组织（EAO）是一个由各业务单元的IT代表组成的团队，他们负责制定公司范围的标准，来指导所有业务单元的IT开发。(3).由各个子集团的ctos和cios组成的IT委员会，他们每月碰头一次，讨论新出现的技术，以及采取何种方式，能够将这些技术应用到Carlson公司。(4).由各业务单元cios和cfo target=...